Airbnb Management in Playa del Carmen. You live there, We operate it here.
We manage your Airbnb apartment in Playa del Carmen while you live in the United States or another country. We handle the listing, guests, cleaning, and maintenance, and we send you the numbers so you know how much it’s earning.
Do you know how your apartment is doing? without having to travel.
01 HOME TEAM
People are here for your apartment.
Cleaning, maintenance, communication with guests, and quality control are all coordinated here, with a clearly designated person in charge between stays.
02 DIRECT PAYMENTS
Airbnb payments go straight into your account.
Your apartment is managed through your own Airbnb account, and Airbnb deposits the funds directly into your bank account. Our fees are paid later. Each month, you receive an invoice detailing expenses and commissions, and each year, you receive an income statement showing the return on your investment.
The amount deposited by Airbnb does not yet deduct the apartment's expenses. Airbnb's payment schedules, refunds, and deductions still apply.
03 YOUR STAYS
Your apartment—for you, too.
We coordinate your stays based on the calendar and any existing reservations, and we'll have the apartment ready for your arrival. Please let us know 1 or 2 weeks in advance.
The monthly care fee continues to be charged during your stays.
BETWEEN A DEPARTURE AND AN ARRIVAL
Every outing has its own process. And someone who reviews it.
Each step has a designated person in charge, and there is a final inspection before each arrival.
01
Clean blanks
The laundry service picks up the dirty whites and returns a clean set.
02
Cleaning
The cleaning crew cleans and prepares the apartment.
03
Maintenance
We address reported issues and perform routine maintenance.
04
Final Inspection
A quality control representative reviews the preparation and identifies what is missing.
05
Welcome
The guest arrives and checks in.
Some repairs take longer. An inspection helps identify problems, but it doesn't catch them all.
YOUR TEAM AT THE BEACH
We know the apartment behind from the ad.
We are real estate agents, interior designers, and vacation rental managers. We've been operating in Playa del Carmen for 9 years, and today we manage about 50 apartments.
We can assist you in Spanish, English, and French, as well as in Portuguese and Italian, and a little German.
Reservations and Guests
Listings with accurate information, good photos, prices updated weekly, and clear communication with guests regarding reservations and messages.
Cleaning and Maintenance
Apartment preparation, routine maintenance, and reported repairs—all coordinated here.
Quality control aside
A different review after cleaning. Guest reviews tell us what to improve.
PROPERTIES WE MANAGE
This is what our work looks like.
Check out two apartments we manage and see what their guests have to say.
Ratings reviewed on October 2, 2026. Reviews are from guests, not owners, and do not guarantee income. Another example: Ipana C402, a 2-bedroom, 58 m² unit without an ocean view, generated $762,555 MXN gross ($44,293 USD) in 2025 with 74% occupancy.
TRANSPARENT RATES.
The cost of administration.
Communal fees, monthly apartment maintenance, and a one-time setup fee. The guest is responsible for cleaning costs.
ADMINISTRATION COMMITTEE
20%
Plus VAT, based on the lodging rate.
Not including taxes or Airbnb fees.
See an example
If the guest pays $136 USD and $36 is Airbnb's taxes and fees, our commission is $20 USD plus VAT, calculated on the $100 for lodging.
This includes routine maintenance such as descaling showerheads and faucets, unclogging drains, and minor touch-ups. Major repairs are quoted separately, and you approve them beforehand.
Start, once only
$700 USD + taxesIncludes the photo shoot.
WITHOUT TIEING YOURSELF DOWN
You'll start with a 3-month contract. Stay if it's in your best interest.
You can cancel at any time, even within the first 3 months, with 2 weeks' notice and no penalty.
Tell us about your apartment, when you want to use it, and what you need.
02
Review
We inspect the apartment and clearly tell you whether we see rental potential and what it needs. We manage properties with one or more bedrooms.
03
Contract and Launch
We confirm the scope and rates, sign the contract, and coordinate the launch and the photos.
OPTIONAL DECORATION
A thoughtfully designed apartment to rent.
Is your apartment still unfurnished, or does it need some updates? With COMPITE, we'll design it, buy the furniture, and set it up so it stands out on Airbnb.
It is optional and is billed separately from the administration fee.
You. Your listing operates through your own Airbnb account, and Airbnb deposits funds directly into your bank account. Our fees are paid later. Airbnb’s payment schedules, refunds, and deductions still apply, and the amount deposited by Airbnb does not yet include any expenses related to the listing.
Can I use my apartment?
Yes. We coordinate your stays with the schedule and any existing reservations. We ask that you give us 1 or 2 weeks' notice. If your family or friends use the space, you'll only be charged for the checkout cleaning. The monthly maintenance fee continues to apply during your stays.
Do I have to stay for 3 months?
No. You can cancel at any time, even within the first 3 months, with 2 weeks' notice and no penalty.
What does the monthly care plan include?
Routine maintenance, such as descaling showerheads and faucets, unclogging drains, and minor touch-ups, as well as inspecting the apartment and coordinating with service providers. Major repairs and specialized services, such as air conditioning, are quoted separately, and you approve them beforehand.
How do they handle the listing on Airbnb?
We handle the photos, listing details, pricing, reservations, and messages with guests. We review rates weekly and check reviews to make improvements. We do not promise rankings on Airbnb, occupancy, or income.
Do I have to decorate with you guys?
No. Decorating with COMPITE is optional and is priced separately. If the apartment isn't ready to rent, we'll let you know what's missing.
How much do they charge to manage my Airbnb in Playa del Carmen?
We charge 20% plus VAT on the accommodation rate, excluding taxes and Airbnb fees. There is also a monthly maintenance fee of USD 150 to USD 300, depending on the number of bedrooms, and a one-time setup fee of USD 700 plus taxes, which includes the photo shoot. The guest is responsible for cleaning costs.
How much will I make from my apartment?
It depends on the building, location, type, and decor, so we don't promise occupancy or income. What we do do is show you the numbers for the apartments we manage, such as Ipana C402, and review yours before accepting it. Every year, we send you an income statement showing the return on your investment.
Do you manage apartments that I didn't buy from you?
Yes, one-bedroom apartments and larger. First, we'll take a look at the apartment and let you know if we see potential for vacation rentals. If we don't see any potential, we'll let you know and explain what we would change.
What happens if there's an emergency at night?
We have an emergency protocol and a network of local service providers. In critical emergencies, we respond within 15 to 20 minutes, plus the time it takes for the service provider to arrive. Any issues that cannot be addressed at night due to condominium rules are resolved first thing in the morning.
Do you list the apartment on Booking or other platforms?
We focus primarily on Airbnb, because that's where most of the bookings in Playa del Carmen come from, and blocking the calendar on multiple platforms can reduce the listing's visibility.
What languages do they speak?
In Spanish, English, and French. Also in Portuguese and Italian, and a little German.
YOUR APARTMENT. YOUR PLANS.
Let's talk about how to care for it.
Tell us about your apartment, when you want to use it, and what kind of support you need.
MEXICOPROPERTY PARTNERSchedule a call
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