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PLAYA DEL CARMEN, PROPERTY MANAGEMENT · Spanish Version

Enjoy your beachfront home.
Let us take care of it
the rentals.

Boutique vacation rental management for beachfront luxury apartments and penthouses in Playa del Carmen. We take care of your home, welcome your guests, and coordinate bookings around your personal stays.

Book an Owner Consultation

Airbnb pays you directly. Flexible agreements.
A local team taking care of your home.

Living room and Caribbean views at a managed four-bedroom penthouse in The Elements
A HOME WE MANAGEThe Elements, Four-Bedroom PenthouseView the Airbnb listing
9 yearsof vacation rental management experience
Based hereAn established team in Playa del Carmen

A HOME ABROAD. A TEAM CLOSE BY.

More time to enjoy it.
Less to coordinate.

01 LOCAL CARE

People here for your home.

Cleaning, maintenance, guest communication, and quality control are coordinated locally, with clearly defined responsibilities between stays.

02 DIRECT PAYOUTS

Your Airbnb payouts go directly to you.

Your property is managed through your own Airbnb account. Airbnb processes payments to your bank account; our management fees are paid afterward.

Payouts are not profit after expenses. Airbnb’s processing times, refunds, and deductions still apply.

03 STAYS BY STAFF

Your home, with time set aside just for you.

We coordinate your personal stays based on rental availability and existing reservations, and prepare your home for your visits.

The monthly property maintenance fee continues to apply during the owner's stays.

BETWEEN CHECKOUT AND CHECK-IN

Care is a process.
Not just a passing glance.

Clear responsibilities, follow-up between stays, and a final inspection before arrival.

  1. 01

    Fresh linens

    Laundry picks up used linens and delivers a fresh set.

  2. 02

    Clean & Prepare

    The cleaning team cleans and prepares your home.

  3. 03

    Maintenance

    Maintenance addresses reported issues and necessary upkeep.

  4. 04

    Final inspection

    A quality control inspector checks the preparation and identifies anything that was missed.

  5. 05

    Welcome

    Your guest is guided through the check-in process.

Some repairs take longer. Inspections help identify issues; they cannot prevent every problem.

YOUR LOCAL TEAM

People who know
the house behind
the listing.

Our team combines expertise in vacation rental management, interior design, and real estate, along with a network of clients who visit Playa del Carmen.

Service is available in English, Spanish, French, Portuguese, and Italian, with limited German support. We will connect you with the appropriate contact for your language.

Reservations & Guest Services

Accurate listings, thoughtful property presentation, pricing, booking management, and clear communication with guests.

Cleaning & Maintenance

Property preparation and proactive problem-solving, with routine maintenance and reported repairs coordinated locally.

Dedicated quality control

A separate inspection after preparation. Guest feedback and review quality help us identify areas for improvement.

HOMES IN OUR CARE

A closer look at our work.

Explore two managed homes and the guest reviews associated with each listing.

Beach loungers beneath a palapa, as shown in the listing for this managed two-bedroom apartment

PLAYA DEL CARMEN

Two-bedroom coastal apartment

2 bedrooms, 2 bathrooms, 4 guests
Sea views, Listed beachfront access

4.94 / 516 guest reviews for this listing
Explore the home and guest reviews
Living room with ocean-facing windows in the managed four-bedroom penthouse at The Elements

THE ELEMENTS, PLAYA DEL CARMEN

Four-bedroom ocean-view penthouse

4 bedrooms, 4 bathrooms, 10 guests
Three terraces, access to the beach club

5.0 / 511 guest reviews for this listing
Explore the home and guest reviews

Individual listing ratings checked on October 2, 2026 (Cancún time). Guest feedback is not an owner testimonial or a promise of rental returns. Ratings are subject to change.

TRANSPARENT FEES. FLEXIBILITY TO CHOOSE.

Know what management costs.

Ongoing management and property maintenance, plus a one-time setup fee.

MANAGEMENT COMMISSION

20%

Of the occupancy rate.

Excluding taxes and Airbnb fees.

See a simple example of a commission

If a guest pays $136, including $36 in taxes and Airbnb fees, our commission is $20, calculated based on the $100 accommodation rate.

MONTHLY PROPERTY MAINTENANCE

Including minor repairs.

Monthly property maintenance fees in U.S. dollars
1 bedroom$150 USD per month
2 bedrooms$200 USD per month
3 bedrooms$250 USD per month
4 bedrooms$300 USD per month
5 bedroomsBook an Owner Consultation

This includes routine maintenance such as descaling showers and faucets, unclogging shower drains, and minor paint touch-ups. We’ll explain the scope of work during your consultation.

One-time onboarding and setup

$700 USD + applicable taxesIncluding the photo shoot.

FLEXIBILITY FROM THE START

Start with a three-month agreement.
Stay because you're happy.

You can cancel the service at any time, including during the first three months, with two weeks’ notice and no cancellation fee.

Book an Owner Consultation

A SIMPLE START

Let's get to know your home.

  1. 01

    Consultation

    Tell us about your property, your personal stays, and the support you need.

  2. 02

    Property Review

    We inspect your home and discuss its condition, maintenance, and how it appears to potential renters.

  3. 03

    Agreement & Onboarding

    Confirm the scope and fees, agree on the terms, and coordinate the setup and photography.

OPTIONAL INTERIOR DESIGN

A thoughtfully designed home.
A more thoughtful stay.

Need help with interior design or furnishing? Our design and procurement services can help enhance your property's appearance and functionality.

These services are optional and separate from management. We’ll discuss the scope and provide a separate proposal.

Discuss the design during your consultation

OWNER QUESTIONS

A few things
You may be wondering.

Who receives the rent?

Airbnb processes payouts directly to your bank account through your Airbnb account. Our management fees are deducted afterward. Airbnb’s payout schedule, refund policies, and deductions still apply. Rental payouts do not represent your profit after expenses.

Can I still use my home?

Yes. We coordinate your personal stays with rental availability and existing reservations. Your monthly property management retainer continues during the owner's stays.

Am I committed for three months?

No. You can cancel the service at any time, including during the first three months, with two weeks’ notice and no cancellation fee.

What does the retainer cover?

Routine maintenance such as descaling showers and faucets, unclogging shower drains, and minor paint touch-ups. We’ll explain the scope of work during your consultation, including what requires separate approval and costing.

How do you manage your Airbnb listing?

We coordinate property presentation, accurate listing information, pricing, bookings, and guest communication. We review guest feedback to improve the experience. We do not promise specific rankings, occupancy rates, or income.

Is interior design required?

No. Interior design and procurement are optional services with a separate scope and proposal.

YOUR HOME. YOUR PLANS.

Let's talk about
taking care of both.

Let's discuss your property, your personal stays, and the management support you need.

Book an Owner Consultation

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Your appointment is not confirmed until you complete Google's booking process.

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